Smarsh Launches Industry’s First Annual Services Plan for Greater Flexibility with Cost Predictability

PORTLAND, Ore.--Smarsh, the global leader in communications data and intelligence, today announced the rollout of its new Annual Services Plan (ASP), a service delivery model that provides greater flexibility with cost predictability for Smarsh Enterprise Platform customers. ASP is the digital communications governance industry’s first-of-its-kind offering and provides access to a comprehensive portfolio of professional and managed services, tailored for clients’ year-to-year needs, without locking customers into legacy statement of work (SoW) service models.

“The new Annual Services Plan is a groundbreaking next step for our Enterprise Platform customers”

“We are excited to introduce ASP, which enables large enterprises to stay ahead of the curve by obtaining the services they need when they need them, with predictable budget implications,” said Kim Crawford Goodman, Chief Executive Officer of Smarsh. “Whether it is facilitating the adoption of powerful artificial intelligence surveillance models, managing the integration of new digital communications capture channels, or administering an increasingly complex technical environment, companies can now operate across multiple work streams with more flexibility and control.”

This new annual subscription provides on-demand access to Smarsh subject matter experts across Managed Services, Adoption, Training and Smarsh University, and Data Services. With ASP, customers can activate individual services electronically at the point of need.

“The new Annual Services Plan is a groundbreaking next step for our Enterprise Platform customers,” said Rohit Khanna, Chief Customer Officer at Smarsh. “We have already seen strong demand for ASP, which we plan to expand to more customers in the months ahead. Businesses that select ASP will be well-equipped to take full advantage of the innovative digital communications compliance and data analytics capabilities at Smarsh, and to predictably manage the change that is required in today’s evolving regulatory environment.”

With ASP, Smarsh Enterprise Platform customers receive tailored guidance on mapping annual needs, planning milestones, and how to swap services as needs change for the business. Customers control how and when they spend their ASP budget. Additionally, ASP customers will continue to benefit from service innovations as they are released at Smarsh.

About Smarsh

Smarsh enables regulated organizations of all sizes to capture, archive and monitor data from business communications to help identify regulatory and reputational risks before those risks become fines or headlines. The Smarsh Enterprise Platform’s AI-enabled applications, including, Capture, Archive, Conduct and Discovery, give organizations the power to manage risk and unleash the intelligence in their digital communications at unmatched scale.

Smarsh serves a global client base spanning the top banks in North America, Europe, and Asia, along with leading brokerage firms, insurers, and registered investment advisors and U.S. state and local government agencies. To discover more about the future of communications capture, archiving and oversight, visit www.smarsh.com or follow Smarsh on LinkedIn.